Privacy Policy and Terms and Conditions

Privacy Policy 

City Green respects your right to privacy.

You can choose to send us information about yourself, including your name, address, phone number, and other information so that we can provide services to you. If you sign up for an ecoENERGY home energy assessment, you will be asked to give us permission to supply your information to Natural Resources Canada and other provincial stakeholders involved in program delivery. We will not sell, trade, give away, or otherwise make your personal information available to any other organizations or individuals for any other purpose, without your written permission.

We collect anonymous information using Google Analytics and other tracking tools about how visitors use our website in order to improve it and to better provide information about our programs and services

The Personal Information Protection and Electronic Documents Act (PIPEDA) governs the collection, use and disclosure of personal information in the commercial sector. If any individual has concerns regarding City Green’s compliance with the PIPEDA, please contact the City Green Privacy Officer, Glenys Verhulst, at or 1-866-381-9995 x. 110. If a complaint is found to be justified, City Green Solutions Society will take appropriate measures, including, if necessary, amending its policies and practices.

Terms and Conditions

The content of the City Green website and the Affordable Warmth BC website is provided by City Green Solutions (City Green). While City Green monitors the quality of the information available on this website and updates the information regularly, City Green does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site. Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organization, product or service.


City Green is not liable for any loss resulting from any action taken or reliance made by you on any information or material posted on the website (including, without limitation, third party information). You obtain access to this website at your own risk. City Green Solutions accepts no responsibility for any interference, loss, damage or disruption which arises in connection with your use of this website or any linked website.