BC Hydro Energy Conservation Assistance Program (ECAP)

The Energy Conservation Assistance Program (ECAP) will provide qualified low-income BC Hydro residential account holders with a home energy evaluation, the installation of energy saving products, and personalized energy efficiency advice. All of this is free of change to the participant.

Every home is different. Your home evaluator will determine which energy efficiency upgrades your home is eligible for. The installation of some products may require multiple visits.

Sponsoring agency: BC Hydro
Type of agency: Utility company


To qualify for this program you must be a BC Hydro residential customer with moderate to high electricity consumption (more than 8,000 kWh/yr - approximately an electricity bill exceeding $500 per year) living in the Lower Mainland, on Vancouver Island, or the Southern Interior.

Applicants must provide proof of income for every member of the household 18 years or older by providing a Notice of Assessment from the Canada Revenue Agency. Your combined household income must be below the Low-Income Cut-Off (LICO) as published by Statistics Canada. Low-income cutoffs vary by where you live (population) and by the number of people in your household.

You can view the LICO table on the Energy Conservation Assistance Program application form [PDF, 99Kb].

Application deadline

Applications are being accepted indefinitely, or until further notice.

Application procedure

Print out and complete the Energy Conservation Assistance Program Application Form [PDF, 99 Kb] and submit it to BC Hydro. Be sure to include your proof of income documents, sign the bottom of the second page, and if you rent your home, remember to provide the Landlord Application Form [111 Kb]. BC Hydro will notify you once we have confirmed your eligibility, and an ECAP team member will contact you to arrange your home energy evaluation and retrofit.

Please send applications to:
BC Hydro Residential Operations
P.O. Box 8910 Stn Terminal
Vancouver, B.C. V6B 9Z9

Contact information

Telephone: 604.224.9376 (Greater Vancouver); 1.800.224.9376 (Other Areas)